Privacy Policy
This Privacy Policy (“Policy”) explains how our website (“Platform”) collects, uses, discloses, and manages your personal information. It also outlines the rights you have over your data and how you can exercise them. By accessing or using our Platform, you consent to the data practices described in this Policy. If you do not agree with this Policy, please do not use the Platform.
This Policy applies to all users of the Platform (“Users,” “You,” “Your”) and governs how we handle data in compliance with applicable data protection laws.
Please read this Policy carefully before using the Platform or any services/products offered. If you have questions, you can contact us at the email provided at the end of this document.
1. Personal Information We Collect
We may collect personal information such as your name, email address, age, phone number, location, and any other information that helps identify you as an individual.
Sensitive Information may include your payment details, identification numbers, health information, and any data classified as “sensitive personal data” under applicable laws like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).
We only collect personal data when absolutely necessary, such as for registration, purchasing products/services, or when you voluntarily provide such information.
2. Non-Personal Information
We may also collect non-personally identifiable information, such as your browser type, language preferences, and the time and date of your visit to improve our services and user experience. This data is collected automatically when you interact with our Platform.
3. Cookies and Tracking Technologies
Our Platform may use cookies to enhance your experience. Cookies are small files that store data on your browser to help recognize you when you return. You can adjust your browser settings to reject cookies, but this may limit your ability to use certain features of the Platform.
4. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Your information helps us provide you access to our Platform and deliver the services/products you’ve requested.
- Improving Our Services: We use the information to enhance user experience, develop new features, and ensure the security of our Platform.
- Marketing Communications: With your consent, we may send you promotional content about our services. You can opt-out at any time by contacting us.
- Legal Obligations: We may need to disclose your data to comply with legal requirements or protect the rights and safety of our Platform or users.
5. Information Sharing
We do not sell or trade your personal information. We may share your data with third-party service providers, business partners, or affiliates only as necessary to provide the services you’ve requested or to comply with legal obligations. Any third party who receives this data must also comply with applicable privacy standards.
6. Your Rights
You have several rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Correction: If any information is inaccurate, you can request corrections.
- Right to Deletion: Under certain circumstances, you may request the deletion of your data.
- Right to Restrict Processing: You can ask us to restrict the processing of your personal information in certain cases.
- Right to Withdraw Consent: If you have given consent for any processing of your data, you may withdraw this consent at any time.
To exercise any of these rights, contact us via the details provided below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, including any legal, accounting, or reporting requirements. If you request deletion of your data, we will erase it from our active systems while retaining it only as required for legal compliance.
8. Security of Your Information
We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your information.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. International Data Transfers
If you are located outside of Bangladesh, please be aware that your data may be transferred to and processed in Bangladesh, where data protection laws may differ from your country of residence. By using the Platform, you consent to this transfer.
11. Changes to This Policy
We reserve the right to update or modify this Policy at any time. When we do, we will revise the “last updated” date. We encourage you to review the Policy periodically to stay informed about how we handle your personal information.
Contact Us
If you have any questions, concerns, or complaints regarding this Policy or wish to exercise any of your rights, please contact us at: Email: info@exelbd.com